Please read these conditions carefully before placing an order with SRPS Railtours Ltd (SRPS Railtours). By placing an order with SRPS Railtours, you signify your agreement to be bound by these terms and conditions. We reserve the right to change our terms and conditions without notice so please do not assume that the same conditions will apply in the future
SRPS Railtours Ltd is a trading subsidiary of the Scottish Railway Preservation Society, Charity No. SC002375
Our Contact details:
SRPS Railtours Ltd,
17-19 North Street,
Registered Company Number: SC158474
Phone: 01506 825855
Prices of all goods for sale are shown on the website and include applicable UK Taxes.
Terms of Sale
The price charged for goods will be the catalogue price at the time of payment (which may be different from the price at the time the product was added to the basket). If an item is out of stock we may choose to send your order in more than one consignment, or if we believe the required products will be in stock soon we may hold your order and despatch all the items together. This will not affect the price you pay. Goods will not be despatched until full payment has been received. You may cancel your order without charge at any time before the product(s) are dispatched without affecting your right of cancellation set out below.
Placing an Order
To place an order you must click ‘Add to Basket’ for the products which you wish to purchase. To pay for orders, select ‘checkout’, enter the requested details and agree to the terms and conditions. Click ‘Proceed to Checkout’. Payment can be made using: MasterCard / Visa / Delta. We send confirmation of your order by email. You should check your order and delivery details and contact us by email as soon as possible if there are any errors.
Orders are usually shipped within 5 working days unless otherwise stated. We will endeavour to replace any goods received that are damaged or faulty, or offer a full refund if it is unavailable. You will be required to provide proof in the form of photo images or by returning the item to us.
Right & Effects of Cancellation
Products that are defective or not fit for purpose may be returned to us within 28 days of receipt for a full refund, including postage, or a replacement.
As per the Online and Distance Selling regulations, you may cancel your order without providing a reason within 14 days of receipt of the product(s) which you have purchased. You must inform us (SRPS Railtours) of your decision to cancel by email to firstname.lastname@example.org. You will bear the cost of return postage and will have a further 14 days to returns the product(s) to us. On our receipt of the returned product(s), which must be received in a saleable condition, we will issue a refund within 14 days by the same method of payment used for the initial transaction.